Craig BakerPractical Technology Consulting
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System integrations

Your CRM, billing, email and spreadsheets should share information automatically. I connect the tools you already use so people stop being the integration layer.

You have software for sales, billing, projects and communication, but none of it talks, so your team spends the day copying the same information from one system to the next.

I connect the tools you already pay for, so information flows between them automatically and each system stays up to date without manual re-entry.

People stop being the glue between systems, mistakes from copy-and-paste disappear, and everyone works from the same current information.

You are wary of a fragile chain of connections that breaks the moment something changes.

I build integrations deliberately, with sensible handling for the cases where things go wrong, and document how they work so they are not a mystery later.

The connections keep running quietly in the background, and when something does need attention, it is clear what to look at.

When your tools do not talk to each other

It is one of the most common and most avoidable sources of wasted time. A business buys good software for each job, then discovers none of it connects. So a person becomes the integration layer, retyping the same customer details into three systems, exporting a spreadsheet from one tool to import into another, reconciling numbers by hand.

Every one of those handoffs costs time and quietly introduces errors. Connecting the systems removes the drudgery and the mistakes at the same time.

Use what you already have

The good news is that most modern tools are built to be connected. Often the answer is not new software at all, but making the tools you already pay for share information properly. I look at how data needs to move through your business, then set up the connections so it moves on its own.

Where a direct connection is not possible, there are reliable ways to bridge the gap without a fragile chain that falls over at the first change.

Quiet, dependable plumbing

A good integration is one you stop thinking about. I build them to run in the background, handle the awkward cases sensibly, and be understandable later rather than a black box.

If your systems are not talking, start a conversation and we can map how your information should flow.

Have a challenge that fits?

Tell me what is not working as well as it should, and we can explore whether I can help.

Start a conversation